Legal Information – Terms & Conditions and Privacy Policy

TERMS AND CONDITIONS

EARNINGS AND INCOME DISCLAIMER:
Mastery Academy Pty Ltd (“Metric Driven Marketer”) cannot and does not make any guarantees about your ability to get results or earn any money with our ideas, information, tools, or strategies. What we can guarantee is your satisfaction with our training. We give you a 60-day 100% satisfaction guarantee on the products we sell, so if you are not happy for any reason with the quality of our training, just ask for your money back. You should know that all products and services by our company are for educational and informational purposes only. Nothing on this page, any of our websites, or any of our content or curriculum is a promise or guarantee of results or future earnings, and we do not offer any legal, medical, tax or other professional advice. Any financial numbers referenced here, or on any of our sites, are illustrative of concepts only and should not be considered average earnings, exact earnings, or promises for actual or future performance. Use caution and always consult your accountant, lawyer or professional advisor before acting on this or any information related to a lifestyle change or your business or finances. You alone are responsible and accountable for your decisions, actions and results in life, and by your registration here you agree not to attempt to hold us liable for your decisions, actions or results, at any time, under any circumstance.

Hours of Operation

  • Mastery Academy Pty Ltd (“Metric Driven Marketer”) corporate office is open Monday to Friday 9a.m to 5p.m. AEST
  • We close for all government observed holidays

These policies and procedures apply to all Metric Driven Marketer products sold on this site or any other site owned by Metric Driven Marketer that includes a link to this page.

Metric Driven Marketer – www.metricdrivenmarketer.com

Billing Address

  • Billing address must be the same as the shipping address. Due to credit card procedures, we cannot ship to a different address than we bill to.

Returns & Subscription Cancellations

  • 100% money back guarantee covers price of product only. 100% money back guarantee does not cover shipping and handling fee due to the fact that the customer made the decision to try product, therefore the customer accepts to pay the fee to ship the product.
  • Customers must contact our support department for a RMA (Return Authorization Number). This number must be displayed on the outside of all return packages. Returned packages without RMA numbers will not be accepted.
  • Once a return is received or valid refund request submitted, the refund process will take no more than 30 days. All refunds will be either returned to the original credit card –OR- mailed in check form to the billing name and address. International orders that will be refunded back to the original credit card, and PayPal orders will be credited back to the PayPal account.
  • You have SIXTY (60) Daysfrom the date of the original purchase to return the product to receive your refund. Any return received after the SIXTY (60) DAY time limit will not be processed.
  • All live events are non-refundable.
  • FOR METRIC DRIVEN MARKETER SUBSCRIPTIONS ONLY:

Monthly Subscriptions: You have THIRTY (30) Days from the date of the original purchase to request a refund for your Metric Driven Marketer monthly subscription. Any refund request after the THIRTY (30) DAY time limit will not be processed. You may cancel at any time after the initial THIRTY (30) Days has passed.

Yearly Subscriptions: For yearly subscription purchases, you have THIRTY (30) Days from the date of the original purchase to request a refund for your Metric Driven Marketer yearly subscription. Any refunds requests after 30 days will be prorated by the amount of time remaining under the original yearly subscription period. Example: If you purchase a yearly subscription in January of this year and you decide you want a refund 6 months from the purchase date, youre prorated refund would be 50% of the purchase price.

  • Excessive returns will not be accepted. Refunds will not be given to any one customer for one specific product more than twice. There is an unlimited amount of orders that a customer can place for one specific product, but the money back guarantee is void after a customer has used it for one specific product more than twice.
  • To ensure that your product is not lost or damaged, we strongly recommend sending the product certified mail with a tracking number. If we do not receive the product back and the customer does not have proof that the product was returned we cannot issue a refund.
  • Valid proof of returning a product includes: delivery confirmation or signature required via USPS. If the customer has delivery confirmation or signature required, then a full refund will be issued.
  • Due to loss or missing or slow mail, we will honor any package that is postmarked for up to one year after the purchase of the product.

Terms of Subscription Renewal

Monthly Metric Driven Marketer Subscriptions automatically renew each month at the stated retail price until the subscription buyer notifies the company that they wish to cancel. Please refer to Returns & Subscription Cancellations section of the Terms of Service page.

Yearly Metric Driven Marketer Subscribers will be notified via email prior to renewal with the option to renew at the original yearly price. If the subscriber does NOT notify the company that they wish to continue at the yearly price, the subscribers account will revert to the monthly price automatically.

Personal Checks

  • All checks are held for 10 business days. Orders placed with a check will be held for 10 business days. Once 10 business days is complete, the order will be released and shipped.
  • All returned check will be charged a $25 USD return check fee.
  • Counter checks will not be accepted.
  • Checks and money orders must be sent in US funds.

Customer Service:

If you have questions or comments, please email us at ricky@metricdrivenmarketer.com.

PRIVACY POLICY

MetricDrivenMarketer.com is serious about protecting your online privacy. This Privacy Statement explains our views and practices concerning privacy, and how they may pertain to you as a user of our website.

You” or “Your” means you as a participant in or as a user of the MetricDrivenMarketer.com website. “We” or “Our” or “Us” means MetricDrivenMarketer.com. “Our site” means MetricDrivenMarketer.com.

All information transmitted, printed or otherwise submitted to MetricDrivenMarketer.com via this website shall be deemed to be the property of MetricDrivenMarketer.com and MetricDrivenMarketer.com shall be free to use such information for any lawful purpose as detailed herein.

This site contains links to other sites and we are not responsible for the privacy practices or the content of such sites.

We reserve the right to release such information to law enforcement or other governmental officials as we, in our sole and absolute discretion, deem necessary to comply with the law.

Section 1: Collected Information
We automatically collect and/or track the following:

  • Web page http headers (home server domain names, IP address, type of client computer, and type of Web browser);
  • information knowingly provided by you through on-line forms, registration forms, surveys, and/or other entries, such as email addresses, personal, financial or demographic information;
  • information, user specific or aggregate, on what pages our visitors access; and
  • E-mail addresses of visitors that communicate with MetricDrivenMarketer.com via e-mail.

Section 2: Use of Data Collected
We use your personal, demographic and profile data to enhance your experience at our site and to enable us to present content we think you might be interested in. We use your contact information to send you information about our company and promotional material from our partners. We may also use your personal, demographic and profile data to improve our site, for statistical analysis, for marketing and promotional purposes (both via email and through using your email address for targeting on sites such as Facebook.com), and for editorial or feedback purposes for our advertisers. Information collected by us may be added to our databases and used for future telemarketing, SMS text-messaging, e-mails, display and native advertising or postal mailings regarding site updates, new products and services, upcoming events, and/or status of orders placed online. By using this site, you agree that you may be contacted in any manner contemplated in this section even if your number is found on a do not call registry, in-house list or similar registry.

Section 3: Disclosure of Data to Third Parties

If you choose to provide personal information, it will be used for the following purposes:

  • considering you for a MetricDrivenMarketer.com product;
  • as required by law; and
  • for marketing products and services which we determine, in our sole judgment, that you might find of interest. We reserve the right to share, rent, sell, or otherwise disclose data we collect to third parties. Any third party we share, rent, sell, or otherwise disclose data to will be prescreened by us, determined by us to be reputable, and will use the personal data for marketing products and services which we determine, in our sole judgment, that you might find of interest.

Section 4: Your Opt-Out Rights
You may opt-out of receiving communications from us and/or our partners by not submitting your information. We also allow you to remove your information from our marketing lists. If you remove your information from our marketing lists it will no longer be used by us to send promotional correspondence to you. You can remove your information from our marketing lists by clicking on the “Unsubscribe” link at the bottom of every email we send you, or by sending your request, in writing, via email to: supportAT MetricDrivenMarketerDOTcom (Please replace “AT” with @ and “DOT” with .)

Section 5: We Do Not Intend to Collect Data from Children
The information and services provided to us or our affiliates, sponsors, and advertisers are not intended to be viewed by children (under 18 years old). No information collected from children is knowingly used for any marketing or promotional purposes whatsoever, either inside or outside MetricDrivenMarketer.com. No part of MetricDrivenMarketer.com ‘s web site is structured to attract anyone under the age of 18.

Section 6: Our Right to Contact You
We reserve the right to contact you regarding your account status and changes to subscriber agreements, privacy policy, or any other policies or agreements relevant to you.

Section 7: Our Right to Change
We reserve the right to change this policy at any time by notifying you of the existence and location of the new or revised privacy policy or by posting the changes online at our site.

Section 8: Our Contact Information
If you have any questions about this privacy statement, the practices of this site, or your dealings with this website, you can contact us via email sent to: supportAT MetricDrivenMarketerDOTcom (Please replace “AT” with @ and “DOT” with .)

Section 9:  Anti Spam Policy. Can-Spam Act Compliance

MetricDrivenMarketer.com is dedicated to ensuring compliance with the ‘Can-Spam Act’, which took effect January 1, 2004. You may receive email from MetricDrivenMarketer.com in the following circumstances:

  • Acknowledging your application has been received and requesting additional action
  • Requests for additional information to support your current application
  • Response to your inquiries regarding the status of your transactional requests
  • Thanking you for your valued business
  • Advertisements for our products, services, changes in services, new product availability
  • Advertisements for third party products and services where we have determined that such product or service may be of interest to our customers

To ensure compliance with the Can-Spam Act, MetricDrivenMarketer.com has implemented the following guidelines for email delivery:

  • All emails sent to you by MetricDrivenMarketer.com will clearly identify MetricDrivenMarketer.com as the sender. FROM / SENDER: someone@ MetricDrivenMarketer.com (NOTE: The actual sender will alter from department to department, but all from addresses will end with @ MetricDrivenMarketer.com).
  • Any email from MetricDrivenMarketer.com will include the ability to unsubscribe from future email messages.
  • Unsubscribing will ensure the customer is removed from ALL lists at MetricDrivenMarketer.com; this excludes customer service emails regarding the processing and status of a current product.
  • All emails sent to you directly by MetricDrivenMarketer.com include valid postal address information in the footer.
  • All third party marketing partners are required to comply with the Can-Spam Act.
  • Emails sent to you directly by MetricDrivenMarketer.com will include an email address and physical address where you can send suggestions, complaints or other correspondence.

Section 10: Information for ISPs
Web site: MetricDrivenMarketer.com
Email Address: supportAT MetricDrivenMarketerDOTcom
(Please replace “AT” with @ and “DOT” with .)

MetricDrivenMarketer.com understands consumers’ concerns over the use of their personal information. We hope this information will relieve any concerns your company may have regarding our email policies. MetricDrivenMarketer.com and its affiliated sites use only an “opt-in or opt out” method of obtaining customer information, and it is not our policy or desire to send unsolicited email. We obtain email addresses and personal information from third parties that follow the same set of policies. MetricDrivenMarketer.com email messages sent always include information about the origin of the emails and instructions on how recipients can unsubscribe from receiving future email messages.

From time to time, MetricDrivenMarketer.com will enter into an arrangement with a third party website to allow individuals to opt into our marketing program on those third party websites. In each case the third party websites have represented and warranted to us, among other things,

  • that the data was collected voluntarily from individuals on website registrations and co-registrations,
  • that the sellers have a right, under any applicable privacy statements, to transfer the data to us, and
  • that MetricDrivenMarketer.com has the right to send marketing offers to the individuals.

We hope this information satisfies any questions or concerns you may have regarding the email practices of MetricDrivenMarketer.com. If you have additional questions or wish to discuss this matter further, please contact us at: supportAT MetricDrivenMarketerDOTcom (Please replace “AT” with @ and DOT” with .)